Terms of service

Terms of Service – Lucky World

1. Introduction

Welcome to Lucky World.
Lucky World is an online store offering original luxury pens including Parker, Cross, and Sheaffer, along with a complete range of Lucky Paper Products and Lucky Paper brand items.

By accessing or purchasing from our store, you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Authenticity of Products

We guarantee that all luxury pens sold at Lucky World are 100% original and authentic.
Brand names, logos, and trademarks belong to their respective owners and are used only for identification purposes.

3. Products & Availability

We make every effort to display accurate product information, descriptions, and images.
Product availability may change without prior notice.
In rare cases of stock unavailability, we reserve the right to cancel or modify an order.

4. Pricing

All prices are listed clearly and may change without prior notice.
Any pricing errors identified after an order is placed may result in order cancellation with prior notification.

5. Orders & Acceptance

An order is considered confirmed only after successful confirmation by Lucky World.
We reserve the right to refuse or cancel any order due to stock issues, pricing errors, or suspicious activity.

6. Payment Policy

Payments must be completed using the approved payment methods.
Orders are processed only after payment confirmation.

7. Shipping & Delivery

We strive to ensure fast and reliable delivery for all our customers.
Delivery times are estimated and may vary depending on location and courier services.
Lucky World is not responsible for delays caused by courier companies, natural events, or circumstances beyond our control.

8. Customer Satisfaction

Customer satisfaction is our top priority.
We make every effort to provide high-quality products and professional service to ensure a positive shopping experience.

9. Returns & Exchanges

Returns or exchanges are accepted only if the product is unused and in original condition.
Requests must be made within the specified return period after delivery.
Used items, damaged products due to customer handling, or sale items may not be eligible for return.

10. User Responsibilities

Customers must provide accurate contact and delivery information.
Any misuse of our services, fraud, or false claims will result in order cancellation and possible legal action.

11. Intellectual Property

All content, images, logos, and text used on Lucky World platforms are the property of Lucky World.
Unauthorized use, copying, or reproduction is strictly prohibited.

12. Limitation of Liability

Lucky World shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

13. Changes to Terms

Lucky World reserves the right to update or modify these Terms of Service at any time without prior notice.
Updated terms will be effective immediately upon posting.